Ethical walls
A wall removes a matter from someone entirely, rather than marking it as off-limits.
What it does
The walled person sees no trace of the matter — not in lists, search, notifications, AI answers or counts. It beats every role, including the firm owner’s.
It is evaluated before anything else, which means a walled person fails every check identically to someone who was simply never assigned. There is no locked row, no greyed-out entry, nothing to notice.
Wall versus absence
They are not the same.
- Absence from the roster means no access row. The matter does not appear for that person.
- A wall is an active deny. It survives being added to the matter, and it beats a firm role that would otherwise reach the file.
That is why the Team tab lists them separately, and why lifting a wall is not the same as adding somebody back.
Setting one
Wall someone off on the Team tab. Pick the person and type a reason — kept permanently: why must this person not see the matter?
Attorneys and the firm owner can set a wall.
Lifting one
Lift the wall, with a reason kept permanently. It is recorded as a waiver, never a deletion — the fact that a wall existed survives, with who set it, who lifted it, and both reasons.
Where walls are visible
- The matter’s Team tab, active and lifted.
- Firm Settings → People, across every matter, as person — matter.
They are not listed on your own account. A walled matter shows no trace anywhere, and a line saying you are walled off one would be the disclosure the wall exists to prevent.
Walls and the conflict check
A conflict check runs as the system, so it sees walled matters. It reports that something matched and who it matched — and nothing else. The matter is not named, and nobody on it is named.