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Firm settingsAuthentication

Authentication

Firm owners and administrators set two policies here. Both apply to every member.

Two-factor required for every member

A single compromised password against a privileged document store is the whole risk in one event. That is why this is a firm rule and not a per-person preference.

Turning it on stops anyone not yet enrolled on their next request — not at their next sign-in — until they have set it up. The screen tells you how many members that is before you save.

Who is covered counts enrolled members against active members and names the ones without a second factor.

Members enrol from Your account. If somebody genuinely cannot set it up, an administrator can lift the requirement here.

Re-authenticate before an irreversible act

Some acts cannot be undone. Asking for the password again at the moment of the act costs three seconds and turns the most dangerous clicks in the product into deliberate ones.

Three acts can be covered:

ActWhy it is on the list
Changing a colleague’s roleA role is the ceiling on every matter they are assigned to.
Deactivating a memberEnds their access to the firm. Reversible, but not by them.
Weakening this policyTurning the two-factor requirement off, or removing an act from this list.

Strengthening the policy never asks.

The confirmation prompt

When one fires you get Confirm your password — your current password, and nothing else. It takes three seconds and it is what stops an unattended screen from becoming an incident.

A wrong password fails the act; nothing is half-applied.

Errors

MessageMeaning
Your role cannot change the firm’s authentication policyOwner or administrator only.
Confirm your password to make this changeStep-up is required for this act.
That password is not rightThe act was not performed.
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